District Technical Service Manager- Miami, Fl

Nissan

Miami, FL, United States
**
Automobile mechanical and electronic functions
Dealership service operation knowledge
Customer satisfaction and retention
** Nissan is seeking a District Technical Service Manager in Miami, FL, to assist in diagnosing and resolving vehicle repair issues that dealership technicians face. The role involves significant travel, working closely with dealerships to improve service operations and customer satisfaction. **

Job Summary

  • Assists in resolving vehicle repairs that dealer technicians are unable to diagnose and repair.
  • Conducts investigations into incidents by examining vehicles and subsystems, provides supporting photos and reviews repair history and related fire, police, witness, and expert reports.
  • Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms.

Matching Summary

Match Score: 75

** Nissan is seeking a District Technical Service Manager in Miami, FL, to assist in diagnosing and resolving vehicle repair issues that dealership technicians face. The role involves significant travel, working closely with dealerships to improve service operations and customer satisfaction. **

Skills & Requirements

Must-have

  • Automobile mechanical and electronic functions
  • Dealership service operation knowledge
  • Customer satisfaction and retention
  • Incident investigation and reporting
  • Warranty and Goodwill claims evaluation

Nice-to-have

  • Prioritize schedules and organize workload
  • Function effectively in virtual office
  • Focus on dealership and Nissan interests
  • Influence actions of others
  • Result driven even with setbacks

Key Requirements

  • Bachelor's degree or equivalent experience
  • Four or more years of professional technical experience
  • Two or more years of DTS/TECH LINE experience preferred
  • Automotive Service Excellence (ASE) Master Status Preferred
  • Working knowledge of PC applications

Work Rights

Not specified

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