Implementation & Support Consultant

TECSTATION PTE. LTD.

Singapore, Singapore
**
Backend configuration support
Api integration guidance
Technical troubleshooting skills
** TECSTATION PTE. LTD. is seeking an Implementation & Support Consultant to assist merchants during the onboarding process, focusing on backend configuration and API integration. The ideal candidate will have a strong IT background, excellent problem-solving skills, and a proactive approach to customer support. **

Job Summary

  • The role involves working closely with merchants during the onboarding process to support backend configuration and API integration.
  • Candidates must troubleshoot and resolve merchant-reported issues related to usage, performance, or system integration.
  • The position requires maintaining clear documentation of issue resolutions and serving as the primary point of contact for technical problems.

Matching Summary

Match Score: 75

** TECSTATION PTE. LTD. is seeking an Implementation & Support Consultant to assist merchants during the onboarding process, focusing on backend configuration and API integration. The ideal candidate will have a strong IT background, excellent problem-solving skills, and a proactive approach to customer support. **

Skills & Requirements

Must-have

  • backend configuration support
  • API integration guidance
  • technical troubleshooting skills
  • merchant issue resolution
  • cross-functional collaboration

Nice-to-have

  • Web3 technology experience
  • programming language knowledge
  • security compliance understanding
  • proactive communication style
  • fast technology learning ability

Key Requirements

  • Bachelor's degree in business or IT
  • Minimum 2 years of IT experience
  • Strong leadership and people management skills

Work Rights

Not specified

Tailored Resume

Cover Letter