This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership
Job Summary
This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership.
Key responsibilities include building and maintaining trusted relationships, developing account and territory plans, managing the sales funnel, conducting equipment inspections, and resolving customer issues.
Hastings Deering offers a competitive remuneration package plus commission structure, a fully maintained support vehicle, and a wide range of benefits including ongoing training and a culture of inspiration, innovation, collaboration, and execution.
Matching Summary
This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership.
Skills & Requirements
Must-have
Build and maintain trusted customer relationships
Develop and execute Account and Territory Plans
Manage sales funnel using CRM
Resolve parts, warranty, or service issues
Promote Caterpillar service offerings
Monitor competitive activity and fleet movements
Nice-to-have
Customer-focused approach
Passion for customer success
Culture of inspiration and innovation
Collaboration and execution focus
Key Requirements
Minimum five years' experience in a customer-facing role
Experience managing a large and diverse customer base
Strong territory management skills
Tertiary qualifications in Business, Commerce, Engineering, or equivalent experience
Proficiency in CRM systems
Strong sales execution, customer acquisition, and account management capabilities