Cdo Arp Talkpush 2026

Concentrix

Cagayan de Oro, Philippines
Strong customer service orientation
Ability to work flexible shifts
Fast-paced high production environment
This position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • This position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • The role requires ensuring service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing resolution.
  • Candidates must be dependable with strong attention to detail and able to tolerate repetitive work in a fast-paced environment.

Matching Summary

This position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work flexible shifts
  • Fast-paced high production environment
  • Effective written and verbal communication
  • Basic computer navigation skills

Nice-to-have

  • Demonstrate empathy with customers
  • Build rapport quickly
  • Flexible and adapt to changes
  • Team member collaboration skills
  • Patience in all contact situations

Key Requirements

  • High school diploma preferred
  • Three to six months relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

Tailored Resume

Cover Letter