Senior Customer Marketing Manager, Organized Customer

Genentech

South San Francisco, CA, US
Base: $161,900 - $300,700; bonus/equity: discretio...
Integrated omnichannel customer engagement
Marketing campaign planning and execution
Customer insights and journey mapping
Genentech fosters a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society

Job Summary

  • Genentech fosters a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.
  • This role is integral to delivering the NeuroImmunology Marketing Vision during a competitive period in the Multiple Sclerosis space by partnering across Commercial, Medical, and Access & External Affairs teams.
  • The position offers a comprehensive benefits package and emphasizes Roche Operating Principles such as putting patients first, embracing differences, and accelerating learning.

Matching Summary

Genentech fosters a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.

Salary

Base: $161,900 - $300,700; Bonus/Equity: Discretionary annual bonus available; Benefits: Detailed benefits package available

Skills & Requirements

Must-have

  • Integrated omnichannel customer engagement
  • Marketing campaign planning and execution
  • Customer insights and journey mapping
  • Agency and vendor management
  • Compliant promotional content development
  • Cross-functional collaboration
  • Measurement and optimization of marketing performance

Nice-to-have

  • Mentoring and coaching marketing team members
  • Multicultural and inclusive marketing tactics
  • Experience in managed care and pharmaceutical industry
  • Creative content iteration and experimentation
  • Strong storytelling and positioning skills
  • Continuous professional development mindset

Key Requirements

  • Bachelor's degree required
  • Minimum 5 years work experience with 3 years commercial experience
  • 2 years marketing experience or 1 year plus MBA
  • Experience leading/managing agency partners
  • Experience in pharmaceutical or biotech customer engagement
  • MBA or related graduate degree preferred

Work Rights

Not specified

Tailored Resume

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