Patient Access Representative - Viewmont Imaging

Geisinger Health

Scranton, PA, United States
Patient check-in and registration
Insurance verification and processing
Patient scheduling and appointment management
Responsible for front line support to the department by coordinating and performing office activities efficiently, including greeting and registering patients and scheduling future appointments

Job Summary

  • Responsible for front line support to the department by coordinating and performing office activities efficiently, including greeting and registering patients and scheduling future appointments.
  • Geisinger offers full benefits starting on day one, including health, dental, vision, life insurance, disability coverage, 401(k) with company contributions, generous PTO, tuition reimbursement, and wellness programs.
  • The organization values kindness, excellence, learning, innovation, and safety, fostering a diverse and collaborative workforce committed to better health for all.

Matching Summary

Responsible for front line support to the department by coordinating and performing office activities efficiently, including greeting and registering patients and scheduling future appointments.

Skills & Requirements

Must-have

  • Patient check-in and registration
  • Insurance verification and processing
  • Patient scheduling and appointment management
  • Cash posting and fee collection
  • HIPAA compliance and patient confidentiality
  • Multi-channel patient communication

Nice-to-have

  • Customer service skills
  • Effective communication
  • Office politics and confidentiality awareness
  • Collaboration and collegiality
  • Knowledge of regulatory forms
  • Productivity and quality performance focus

Key Requirements

  • High School Diploma or Equivalent (GED)
  • Minimum 1 year related work experience
  • Knowledge of insurance rank requirements
  • Understanding of HIPAA guidelines
  • Ability to maintain patient confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter