Supervisor Back Office

Ticketmaster LLC

Iztacalco, Mexico
Not specified; not specified; superior benefits to...
Onsite
Bachelor's degree in economics or it
Minimum 3 years people management experience
Advanced excel skills required
Ticketmaster LLC is seeking a Supervisor Back Office in Iztacalco, Mexico, to lead and coordinate daily operations within their Fan Experience team. The role requires strong leadership, customer service skills, and experience in managing back-office processes and personnel

Job Summary

  • The Supervisor Back Office is responsible for coordinating daily operations and ensuring the team executes internal processes correctly.
  • This role requires supervising staff, managing shifts, and acting as a liaison between internal areas to maintain operational integrity.
  • Benefits include permanent employment, full-time hours, superior legal benefits, and free parking space.

Matching Summary

Match Score: 85

Ticketmaster LLC is seeking a Supervisor Back Office in Iztacalco, Mexico, to lead and coordinate daily operations within their Fan Experience team. The role requires strong leadership, customer service skills, and experience in managing back-office processes and personnel.

Salary

Not specified; Not specified; Superior benefits to law; Free parking

Skills & Requirements

Must-have

  • Bachelor's degree in Economics or IT
  • Minimum 3 years people management experience
  • Advanced Excel skills required
  • Intermediate English proficiency mandatory
  • Experience with Zendesk or CRM systems
  • Availability for weekend shifts

Nice-to-have

  • Natural leadership capabilities
  • High tolerance for pressure
  • Passion for live entertainment
  • Strong team collaboration mindset
  • Adaptability to unexpected changes

Key Requirements

  • Bachelor's degree in Economic-Administrative or IT fields
  • At least 1 year post-sales analysis experience
  • Minimum 3 years of personnel management experience
  • Minimum 3 years of customer service experience
  • Minimum 3 years of report generation experience

Work Rights

Not specified

Tailored Resume

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