The role is responsible for ensuring customer satisfaction through quality service and precise on-site communication regarding callout ETAs and job completion
Job Summary
The role is responsible for ensuring customer satisfaction through quality service and precise on-site communication regarding callout ETAs and job completion.
Employees must maintain excellent relationships with customers and site contacts while strictly adhering to equipment safety and performance standards.
KONE fosters an innovative and collaborative culture that values individual contributions, employee engagement, and ethical business practices.
Matching Summary
The role is responsible for ensuring customer satisfaction through quality service and precise on-site communication regarding callout ETAs and job completion.
Skills & Requirements
Must-have
lift and associated technology knowledge
safe working practices execution
customer relationship management skills
equipment safety and performance accountability
site risk identification and escalation
Nice-to-have
Ambassador attitude for customer interactions
sales lead generation capability
team training and coaching ability
proactive communication with end-users
commitment to sustainability culture
Key Requirements
Familiarity with lift and associated technology
Ability to attend proposed training sessions
Compliance with maintenance and safety instructions