Customer Service Representative/ Veterinary Receptionist
AmeriVet
Not specified; competitive pyy mentioned; performa...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to join their team, where employees are encouraged to grow and thrive in a supportive environment. This role involves managing client communications, scheduling appointments, and ensuring a positive experience for pet owners while supporting the veterinary team
Job Summary
The Client Service Representative serves as the vital first and last point of contact, delivering an exceptional client experience while managing appointments and patient information.
AmeriVet offers tailored development programs, mentorship, and career pathing to help team members achieve their unique goals within a supportive environment.
Full-time employees receive competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits including dental, vision, and life insurance.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to join their team, where employees are encouraged to grow and thrive in a supportive environment. This role involves managing client communications, scheduling appointments, and ensuring a positive experience for pet owners while supporting the veterinary team.
Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Maintain organized reception area
Nice-to-have
Prior customer service experience in veterinary setting
Strong desire to provide compassionate service
Ability to handle multiple tasks efficiently
Empathy when dealing with emotional clients
Basic proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience required
Prior customer service experience preferably in veterinary or healthcare setting
Must be able to lift up to 40 pounds independently