Customer Service Represenatative

Rover Kennels-Culver City

Culver City, CA, US
Base: $17.87 - $19.00ph doe; tips: + tips; benefit...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
Rover Kennels in Culver City, CA is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will have experience in customer service and be ready to provide a welcoming environment for clients and their pets

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins and check-outs, and handling cash and cards.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.87 - $19.00/hour DOE + tips.

Matching Summary

Match Score: 85

Rover Kennels in Culver City, CA is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will have experience in customer service and be ready to provide a welcoming environment for clients and their pets.

Salary

Base: $17.87 - $19.00/hour DOE; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • part concierge, part chaos coordinator
  • elevate the love and lives of pet families
  • make every client feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter