Rvp, Agentic Customer Success Leader

Salesforce Sites

Base: $191,100 - $320,600 annually; bonus/equity: ...
Global product success framework
Continuous value engineering
Customer center of excellence
Build and scale the global 'Product Success' framework to ensure a consistent, world-class experience for high-consequence AI deployments

Job Summary

  • Build and scale the global 'Product Success' framework to ensure a consistent, world-class experience for high-consequence AI deployments.
  • Implement a lifecycle of ongoing value discovery, identifying new high-impact business processes where Agentforce can eliminate friction and compound ROI.
  • Translate operational realities back to Salesforce Product and Engineering to ensure the roadmap solves real-world hurdles before they impact the market.

Matching Summary

Build and scale the global 'Product Success' framework to ensure a consistent, world-class experience for high-consequence AI deployments.

Salary

Base: $191,100 - $320,600 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Global Product Success Framework
  • Continuous Value Engineering
  • Customer Center of Excellence
  • AI/LLM Fluency
  • Product-Led Growth Mindset

Nice-to-have

  • Deep Domain Expertise in Supply Chain or Financial Services
  • Salesforce Ecosystem Mastery
  • Global Team Building Experience

Key Requirements

  • 15+ years professional experience
  • 7+ years in Product Management, Customer Success Leadership, or Management Consulting
  • Value Engineering Expertise
  • Strategic Leadership
  • Analytical Fluency
  • Consumption Model Mastery
  • Executive Presence

Work Rights

Not specified

Tailored Resume

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