This role serves as the first point of contact for IT incidents and requests while resolving basic hardware, software, and network issues
Job Summary
This role serves as the first point of contact for IT incidents and requests while resolving basic hardware, software, and network issues.
The position requires supporting Microsoft 365 applications, Intune-managed devices, and managing user accounts with MFA assistance.
Candidates must have a minimum of 5 years of experience in IT help desk environments with foundational knowledge of networking and endpoint management.
Matching Summary
This role serves as the first point of contact for IT incidents and requests while resolving basic hardware, software, and network issues.