KLFY LLC is seeking a Collections Specialist to manage collection portfolios, conduct customer interactions, and assist with credit reviews in Irving, TX. The ideal candidate should possess strong communication skills, experience in collections or customer service, and proficiency in Excel
Job Summary
The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
Responsibilities include monitoring email inquiries for new advertiser set-ups, serving as a liaison to 3rd party collection agencies, and coordinating submission of past due accounts to collection agencies.
The role requires excellent communication skills, strong analytical and problem-solving skills, and the ability to manage multiple projects with competing priorities.
Matching Summary
Match Score: 85
KLFY LLC is seeking a Collections Specialist to manage collection portfolios, conduct customer interactions, and assist with credit reviews in Irving, TX. The ideal candidate should possess strong communication skills, experience in collections or customer service, and proficiency in Excel.
Skills & Requirements
Must-have
customer sensitive collection calls
delinquency letters
3rd party agency placement
credit review for new account set ups
collection meetings
Nice-to-have
proactive
high attention to detail
fast-paced environment
Key Requirements
Minimum 5 years’ experience in customer service or collections
Associates degree in Accounting or Management, preferred