Consumer Insights Analyst - Voice Of The Customer

TaylorMade Golf

Base: $75,000 - $85,000; bonus/equity: performance...
Onsite
Journey mapping and documentation
Qualtrics survey platform expertise
Domo dashboard development
The role focuses on mapping the golfer journey and tracking how TaylorMade connects with customers across all touchpoints

Job Summary

  • The role focuses on mapping the golfer journey and tracking how TaylorMade connects with customers across all touchpoints.
  • Candidates will design and field ongoing touchpoint surveys using Qualtrics while building real-time VoC dashboards in Domo.
  • The position offers a competitive base pay range of $75,000 to $85,000 along with health benefits and performance bonuses.

Matching Summary

The role focuses on mapping the golfer journey and tracking how TaylorMade connects with customers across all touchpoints.

Salary

Base: $75,000 - $85,000; Bonus/Equity: Performance bonuses available; Benefits: Health & wellness, product discounts, PTO

Skills & Requirements

Must-have

  • Journey mapping and documentation
  • Qualtrics survey platform expertise
  • Domo dashboard development
  • Cross-functional collaboration skills
  • Data visualization capabilities

Nice-to-have

  • Passion for golf and golfer mindset
  • API integration familiarity with CRM
  • Survey automation experience
  • Retail or consumer products background
  • Tableau or Power BI proficiency

Key Requirements

  • Bachelor's degree in business, marketing, or related field
  • 2+ years experience in customer experience or market research
  • Experience developing and deploying multi-channel surveys

Work Rights

Not specified

Tailored Resume

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