In Suite Dining Order Taker

Four Seasons Hotels Ltd

Macao
Exceptional customer service
Accurate order taking
Communicate special requests
The In Suite Dining Order Taker is responsible for providing exceptional customer service by taking guest in-suite dining orders, communicate special requests to the kitchen, and coordinate deliver of orders, ensuring a memorable dining experience

Job Summary

  • The In Suite Dining Order Taker is responsible for providing exceptional customer service by taking guest in-suite dining orders, communicate special requests to the kitchen, and coordinate deliver of orders, ensuring a memorable dining experience.
  • Accurately take food and beverage orders via phone or in-person, record covers, handle special orders and check for out of stock items.
  • Four Seasons believes in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Matching Summary

The In Suite Dining Order Taker is responsible for providing exceptional customer service by taking guest in-suite dining orders, communicate special requests to the kitchen, and coordinate deliver of orders, ensuring a memorable dining experience.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Accurate order taking
  • Communicate special requests
  • Coordinate order delivery
  • Proficiency in Cantonese, Mandarin, and English

Nice-to-have

  • Genuine heart and luxury commitment
  • Creating memorable dining experiences
  • World-class employee experience

Key Requirements

  • High school or equivalent education
  • Reading, writing and oral proficiency in Cantonese, Mandarin and English
  • Familiarity with POS systems

Work Rights

Must hold a Macau ID

Tailored Resume

Cover Letter