Base: $120,000 to $150,000 usd py; bonus/equity: n...
On-site
3+ years in post-sales technical roles
Strong understanding of apis and integrations
Experience with enterprise customer environments
This role partners closely with Customer Success, Sales, and Product to ensure successful deployment and long-term adoption of Otter across enterprise customers
Job Summary
This role partners closely with Customer Success, Sales, and Product to ensure successful deployment and long-term adoption of Otter across enterprise customers.
The Technical Delivery Manager acts as the technical lead for enterprise customers, owning implementation readiness and guiding complex API integrations.
Success is measured by accelerating Time to Value, driving Gross Revenue Retention, and maintaining high Customer Satisfaction through proactive technical support.
Matching Summary
This role partners closely with Customer Success, Sales, and Product to ensure successful deployment and long-term adoption of Otter across enterprise customers.
Salary
Base: $120,000 to $150,000 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive total rewards package mentioned
Skills & Requirements
Must-have
3+ years in post-sales technical roles
Strong understanding of APIs and integrations
Experience with enterprise customer environments
Ability to lead technical discovery and solution design
Nice-to-have
Experience in AI or workflow automation platforms
Comfortable engaging with executive audiences
Proven cross-functional collaboration skills
Customer-first mindset with strong problem-solving
Key Requirements
3+ years experience in Solutions Engineering or Technical Account Management
Experience supporting enterprise customers with complex technical environments