Customer Success Manager

Amperon

Remote
Remote
Manage customer portfolio
Drive value and renewals
Proactive customer engagement
Amperon is seeking a Customer Success Manager to oversee a diverse portfolio of utility customers, focusing on driving value, renewals, and expansion. The role emphasizes building strong relationships and providing strategic support throughout the customer lifecycle

Job Summary

  • Amperon is a technology company at the intersection of energy data and AI, specializing in data management infrastructure, AI/ML models, and predictive analytics.
  • The Customer Success Manager will manage a portfolio of utility customers, driving value, renewals, and expansion as a trusted advisor.
  • This role is highly cross-functional, working closely with Sales, Product, Engineering, and Data Science teams.

Matching Summary

Match Score: 85

Amperon is seeking a Customer Success Manager to oversee a diverse portfolio of utility customers, focusing on driving value, renewals, and expansion. The role emphasizes building strong relationships and providing strategic support throughout the customer lifecycle.

Skills & Requirements

Must-have

  • Manage customer portfolio
  • Drive value and renewals
  • Proactive customer engagement
  • Customer onboarding and training
  • Resolve customer support tickets
  • Identify and mitigate renewal risk

Nice-to-have

  • Trusted advisor based on industry expertise
  • Cross-functional collaboration
  • Deep understanding of customer needs

Key Requirements

  • Experience in Customer Success Management
  • Focus on utility customers
  • Industry expertise in energy

Work Rights

Not specified

Tailored Resume

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