Guest Experience Lead Supervisor

ASM Global

Bossier City, LA, United States
Supervise event staff
Oversee staff check-in/out
Respond to incidents
Ensure event staff are in their assigned roles and oversee check-in/out procedures, including uniform and equipment distribution

Job Summary

  • Ensure event staff are in their assigned roles and oversee check-in/out procedures, including uniform and equipment distribution.
  • Respond to and document any incidents that occur, while also assisting guests with customer concerns and ticket resolution.
  • This role requires the ability to perform strenuous physical duties, including lifting up to 75 lbs, and may involve working extended hours including nights, weekends, and holidays.

Matching Summary

Ensure event staff are in their assigned roles and oversee check-in/out procedures, including uniform and equipment distribution.

Skills & Requirements

Must-have

  • Supervise event staff
  • Oversee staff check-in/out
  • Respond to incidents
  • Assist guests with concerns
  • Manage traffic and parking

Nice-to-have

  • Work independently with initiative
  • Effective under pressure
  • Maintain professional relationships
  • Flexible and adaptable

Key Requirements

  • High School diploma or GED
  • One year experience
  • Licensed and insured to operate a motor vehicle

Work Rights

Not specified

Tailored Resume

Cover Letter