The Engagement Manager plays a pivotal role in driving the successful implementation, optimization, and long-term adoption of EBANX’s payment solutions
Job Summary
The Engagement Manager plays a pivotal role in driving the successful implementation, optimization, and long-term adoption of EBANX’s payment solutions.
Act as a trusted consultant to merchants, educating them on how to work with EBANX, uncovering new opportunities for business growth and market expansion.
EBANX offers a comprehensive benefits package including language classes, wellness programs, and educational support.
Matching Summary
The Engagement Manager plays a pivotal role in driving the successful implementation, optimization, and long-term adoption of EBANX’s payment solutions.
Skills & Requirements
Must-have
strategic bridge between clients and EBANX
trusted consultant to merchants
lead end-to-end client onboarding
define key performance indicators (KPIs)
deliver performance and transactional metrics reviews
identify business expansion opportunities
manage multiple concurrent projects
Nice-to-have
deep local expertise
cutting-edge technology
strategic partnerships
exceptional payment experiences
data-driven insights
fast-paced, multicultural environment
Key Requirements
Bachelor’s degree
Proven experience in payments, financial technology, consulting, or account management
Demonstrated ability to lead complex projects
Experience serving as a strategic consultant to clients
Proven track record of defining and managing performance-based ramp-up plans
Expertise in managing concurrent projects with structured methodologies
Strong analytical capabilities
Deep understanding of digital payments, e-commerce, and emerging market dynamics