Patient Service Representative - Full-time - Neurology

Advocate Health

Park Ridge, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Emr system registration
Answering multiple phone lines
Resolving patient questions
Advocate Health is seeking a full-time Patient Service Representative for their Neurology department in Park Ridge, Illinois. The role involves providing efficient service to patients, managing appointments, and ensuring accurate billing and medical records

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Upholds standards for accurate and timely medical records, maintaining confidentiality and releasing information according to policy.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and educational assistance.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative for their Neurology department in Park Ridge, Illinois. The role involves providing efficient service to patients, managing appointments, and ensuring accurate billing and medical records.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Benefits Eligible

Skills & Requirements

Must-have

  • EMR system registration
  • Answering multiple phone lines
  • Resolving patient questions
  • Scheduling patient appointments
  • Verifying insurance eligibility

Nice-to-have

  • Customer service setting experience
  • Handling difficult callers
  • Teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter