Customer & Manufacturing Excellence Lead

ABB UK

Not specified; not specified; health, life & disab...
Onsite
Bachelor's degree required
3+ years customer service experience
Proficiency with sap system
ABB UK is seeking a Customer & Manufacturing Excellence Lead to enhance customer satisfaction and support internal and external operations. The ideal candidate should possess a bachelor's degree, a minimum of three years in customer service, and strong proficiency in SAP and MS Excel

Job Summary

  • This role provides technical, order, and payment-related assistance to internal and external customers while ensuring complete case ownership.
  • The position involves coordinating with Sales, Operations, and Supply Chain teams to resolve customer issues and recommend appropriate solutions.
  • ABB offers a comprehensive benefits package including health plans, company-paid life insurance, and a 401k savings plan with contributions.

Matching Summary

Match Score: 85

ABB UK is seeking a Customer & Manufacturing Excellence Lead to enhance customer satisfaction and support internal and external operations. The ideal candidate should possess a bachelor's degree, a minimum of three years in customer service, and strong proficiency in SAP and MS Excel.

Salary

Not specified; Not specified; Health, Life & Disability Choice between two medical plan options; Company paid life insurance (2X base pay); 401k Savings Plan with Company Contributions

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 3+ years customer service experience
  • Proficiency with SAP system
  • Advanced MS Excel skills
  • Strong verbal and written communication

Nice-to-have

  • Proactive self-motivated attitude
  • Effective problem-solving skills
  • Teamwork and professional demeanor
  • Excellent time management abilities

Key Requirements

  • Bachelor's degree
  • 3+ years of experience in customer service
  • Proficiency with SAP
  • Intermediate to advanced MS Excel proficiency

Work Rights

Not specified

Tailored Resume

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