Senior Manager, Product & Systems Learning

Shift4

Center Valley, Pennsylvania, United States
On-site
Global product and systems learning leadership
Managing distributed learning and development team
Product training and sales enablement expertise
Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world and powers billions of transactions annually

Job Summary

  • Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world and powers billions of transactions annually.
  • The Senior Manager will serve as the single focal point for all product and systems training, owning the end-to-end learning journey from needs analysis through delivery and impact measurement.
  • This role requires leading a globally distributed team, developing engaging multi-modal training materials, and ensuring employees, partners, and merchants have the knowledge to succeed with Shift4’s products and processes.

Matching Summary

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world and powers billions of transactions annually.

Skills & Requirements

Must-have

  • Global product and systems learning leadership
  • Managing distributed learning and development team
  • Product training and sales enablement expertise
  • E-learning development with Articulate 360
  • Cross-functional stakeholder collaboration
  • Training impact measurement and ROI tracking

Nice-to-have

  • Mentoring and professional development
  • Virtual classroom and instructor-led training
  • Strong communication with executive leadership
  • Analytical and problem-solving skills
  • Experience in fast-paced technology environments

Key Requirements

  • 4+ years managing L&D teams
  • 6+ years in Learning & Development with product and systems training focus
  • Experience building or scaling global training functions
  • Bachelor’s degree in HR, Organizational Development, Education or related field (preferred)

Work Rights

Not specified

Tailored Resume

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