Bpo - Call Center Quality Analyst

TaskUs

Puebla, Mexico
Quality audits
Performance improvement coaching
Data reporting
TaskUs is dedicated to providing exceptional outsourced digital services and customer experiences

Job Summary

  • TaskUs is dedicated to providing exceptional outsourced digital services and customer experiences.
  • As a Quality Analyst, you will conduct audits and coach teammates for performance improvement.
  • The company fosters a People First culture, prioritizing employee well-being and professional growth.

Matching Summary

TaskUs is dedicated to providing exceptional outsourced digital services and customer experiences.

Skills & Requirements

Must-have

  • Quality audits
  • Performance improvement coaching
  • Data reporting

Nice-to-have

  • Customer centricity
  • Conflict management skills
  • Continuous Improvement mindset

Key Requirements

  • Graduate of any course
  • At least one year of experience as a Quality Analyst
  • Basic skills in Excel or Google Sheets

Work Rights

Not specified

Tailored Resume

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