Telephone Sales Agent, In Room Dining

Montage International

United States
On-site
Answering incoming calls
Taking guest orders
Menu recommendations
Montage International is seeking a Telephone Sales Agent for their In-Room Dining department, emphasizing a culture that values passion and creativity. The ideal candidate should possess a love for the food and beverage industry, effective communication skills, and a collaborative spirit while benefiting from perks like free meals and hotel discounts

Job Summary

  • Supports the In-Room Dining department by answering incoming calls and taking guests’ orders via phone or digital platforms and special requests.
  • Upsell menu items, promotions, and special offerings to enhance the guest experience and increase revenue.
  • You will Enjoy free meals, free uniforms and cleaning, ongoing community outreach events, associates’ events throughout the year, 401 [k] retirement plan with company matching, Hotel Discounts, and Healthcare benefits.

Matching Summary

Match Score: 85

Montage International is seeking a Telephone Sales Agent for their In-Room Dining department, emphasizing a culture that values passion and creativity. The ideal candidate should possess a love for the food and beverage industry, effective communication skills, and a collaborative spirit while benefiting from perks like free meals and hotel discounts.

Skills & Requirements

Must-have

  • answering incoming calls
  • taking guest orders
  • menu recommendations
  • address guest inquiries
  • enter guest orders into POS
  • coordinate with kitchen staff
  • process payment transactions
  • assist with administrative tasks
  • maintain office organization
  • deliver on guest expectations

Nice-to-have

  • passion for food and beverage
  • personable and engaging
  • open to learning and developing
  • trustworthy with integrity

Key Requirements

  • Ability to work a flexible schedule including weekends and holidays
  • Ability to collaborate in a team environment
  • Basic communication skills
  • Food and beverage experience, a plus

Work Rights

Not specified

Tailored Resume

Cover Letter