Access Center Coordinator - Ehs Access And Command Center - Full Time

Elliot Health System

Manchester, NH, United States
On-site
Handle high volume of calls
Fast-paced environment
Customer service experience
Elliot Health System’s Access and Command Center is the hub for connecting patients to where they need to be, when they need it

Job Summary

  • Elliot Health System’s Access and Command Center is the hub for connecting patients to where they need to be, when they need it.
  • The Access Center Coordinator receives incoming phone calls and online requests from patients and referring providers for multiple practices, specialties, and departments.
  • The role ensures patients, referring providers, and other customers receive timely, efficient, and high-quality service.

Matching Summary

Elliot Health System’s Access and Command Center is the hub for connecting patients to where they need to be, when they need it.

Skills & Requirements

Must-have

  • Handle high volume of calls
  • Fast-paced environment
  • Customer service experience
  • Contact center environment

Nice-to-have

  • Dynamic team environment
  • Collaborative work culture
  • In-house trainer available

Key Requirements

  • High school diploma or GED
  • 2 years of Health Care experience
  • 2 years of contact center experience
  • Prior customer service work experience

Work Rights

Not specified

Tailored Resume

Cover Letter