Customer Service Representative- Operations

CVS Health

Franklin, TN, United States
Base: $17.00 - $28.46; bonus/equity: not specified...
Hybrid
Hybrid work schedule
Effective communication skills
Understanding of insurance concepts
CVS Health is committed to building a world of health around every individual

Job Summary

  • CVS Health is committed to building a world of health around every individual.
  • The role involves handling complex calls and ensuring high customer satisfaction.
  • Employees enjoy comprehensive benefits including medical plans and wellness programs.

Matching Summary

CVS Health is committed to building a world of health around every individual.

Salary

Base: $17.00 - $28.46; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive benefits

Skills & Requirements

Must-have

  • Hybrid work schedule
  • Effective communication skills
  • Understanding of insurance concepts

Nice-to-have

  • Empathetic communication style
  • Team collaboration skills
  • Organizational skills

Key Requirements

  • Minimum 6 months customer service experience
  • Proficiency in Microsoft Outlook, Word, and Excel
  • High School or GED equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter