Analista De Soporte Y Resolucion Para Ventas

HCM Portal (UPS)

Mx
Strong oral and written communication skills
Strong problem solving skills
Previous customer service experience
This position provides a one-to-one customer service experience for UPS Preferred accounts

Job Summary

  • This position provides a one-to-one customer service experience for UPS Preferred accounts.
  • He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides a one-to-one customer service experience for UPS Preferred accounts.

Skills & Requirements

Must-have

  • Strong oral and written communication skills
  • Strong problem solving skills
  • Previous customer service experience

Nice-to-have

  • Ability to build relationships
  • Experience with tracing and claims

Key Requirements

  • High school diploma or equivalent
  • Customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter