It Support Engineer I, Ops Tech Solutions (ots)

Amazon

Oklahoma, United States
On-site
Network engineering and troubleshooting
Data cabling and systems administration
Infrastructure networking and computing systems availability
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area

Job Summary

  • As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.
  • Job Duties include, but are not limited to: Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.

Matching Summary

As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area.

Skills & Requirements

Must-have

  • Network engineering and troubleshooting
  • Data cabling and systems administration
  • Infrastructure networking and computing systems availability
  • Analytical and technical assistance
  • Identifying root-causes of operational issues

Nice-to-have

  • Self-motivated individuals
  • Fostering solutions to hurdles
  • Taking ownership
  • Deviating from standard practice
  • Troubleshooting undefined problems

Key Requirements

  • Ability to determine when to deviate from standard practice
  • Ability to troubleshoot and solve straightforward problems without defined SOPs
  • Ability to move up to 49lbs
  • Ability to stand and walk during shifts lasting up to 12 hours
  • Ability to travel within local or regional area

Work Rights

Not specified

Tailored Resume

Cover Letter