Collections Specialist I

MTB (M&T Bank)

Millsboro, Delaware, United States of America
Base: $18.00 - $28.31 hourly (usd); bonus/equity: ...
High school diploma or ged
Minimum 1 year relevant work experience
Strong verbal and written communication skills
The role is responsible for managing an assigned portfolio of open or non-performing assets to mitigate loss situations for the bank

Job Summary

  • The role is responsible for managing an assigned portfolio of open or non-performing assets to mitigate loss situations for the bank.
  • Primary duties include initiating contact with consumer borrowers in early delinquency stages to arrange repayment schedules or alternative solutions.
  • Employees must adhere to applicable compliance and operational risk controls while maintaining internal control standards.

Matching Summary

The role is responsible for managing an assigned portfolio of open or non-performing assets to mitigate loss situations for the bank.

Salary

Base: $18.00 - $28.31 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High School diploma or GED
  • Minimum 1 year relevant work experience
  • Strong verbal and written communication skills

Nice-to-have

  • Associate's degree preferred
  • Previous call center experience
  • Detail oriented mindset

Key Requirements

  • High School diploma/GED required
  • 1 year minimum relevant work experience
  • Proficiency with word processing and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter