Assistant Hotel Operations Manager

Mohegan Sun

Not specified (could be assumed as "onsite" based on hotel operations context)
Three years of hotel experience
One year supervisory experience
High volume casino/hotel environment
Mohegan Sun is seeking an Assistant Hotel Operations Manager to oversee key guest services and operations within their hotel, ensuring high standards of customer service and operational efficiency. The ideal candidate will have supervisory experience in a hospitality setting and a strong background in hotel operations

Job Summary

  • This position is responsible for overseeing the Front Desk, Concierge, Pool, Bell Desk, Aquai and Ascend Reception desks while providing the highest level of customer service.
  • The incumbent must assist with developing schedules, supervising workflow, and ensuring efficiency in a high-volume complex casino/hotel environment.
  • Mohegan Sun practices Native American Preference in hiring for individuals who are duly enrolled members of the Mohegan Tribe or recognized groups.

Matching Summary

Match Score: 75

Mohegan Sun is seeking an Assistant Hotel Operations Manager to oversee key guest services and operations within their hotel, ensuring high standards of customer service and operational efficiency. The ideal candidate will have supervisory experience in a hospitality setting and a strong background in hotel operations.

Skills & Requirements

Must-have

  • Three years of hotel experience
  • One year supervisory experience
  • High volume casino/hotel environment
  • Four or five star luxury hotel experience
  • Knowledge of LMS, LRS, Espresso, HMS software

Nice-to-have

  • Excellent written and verbal communication skills
  • Strong organizational and multi-tasking skills
  • Extensive knowledge of property and local areas
  • Experience coordinating events and activities

Key Requirements

  • Associates Degree or equivalent
  • Three years hotel experience minimum
  • One year supervisory experience required
  • Knowledge of TERO employment ordinance

Work Rights

Native American Preference (Mohegan Tribe enrollment or recognized group)

Tailored Resume

Cover Letter