Patient Service Representative - Orthopedics

Advocate Health

Germantown, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite (monday through friday)
Electronic health record creation
Patient demographic and insurance verification
Hipaa compliance
Advocate Health is seeking a full-time Patient Service Representative for its Orthopedics department in Germantown, US. The role focuses on patient registration, electronic health record management, insurance verification, and providing excellent customer service, with a schedule of Monday through Friday, no weekends or holidays

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative for its Orthopedics department in Germantown, US. The role focuses on patient registration, electronic health record management, insurance verification, and providing excellent customer service, with a schedule of Monday through Friday, no weekends or holidays.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Electronic health record creation
  • Patient demographic and insurance verification
  • HIPAA compliance
  • Customer service skills
  • Computer systems proficiency
  • Handling sensitive information

Nice-to-have

  • Service recovery skills
  • Independent thinking and problem-solving
  • Collaborative work environment
  • Process improvement opportunities

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure required

Work Rights

Not specified

Tailored Resume

Cover Letter