Senior Analyst - Client Managed Services - Business Services

Nasdaq

Mumbai, India
Calypso functional support
Troubleshoot client issues
Financial product knowledge
Provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and professional manner

Job Summary

  • Provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and professional manner.
  • Direct communication with cloud clients using Calypso modules for their daily activities across various financial functions.
  • Join the Client Services organization providing secure and reliable services around the Calypso solution to cloud clients.

Matching Summary

Provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and professional manner.

Skills & Requirements

Must-have

  • Calypso functional support
  • Troubleshoot client issues
  • Financial product knowledge
  • Capital markets experience

Nice-to-have

  • Desire to deliver top solutions
  • Passion for innovation
  • Proactive improvement mindset

Key Requirements

  • Master's degree in Finance, Mathematics, Business, Computer Science or I.T.
  • At least 3 years of experience in capital markets
  • Excellent verbal and written communication skills in English

Work Rights

Not specified

Tailored Resume

Cover Letter