Spanish Bilingual Customer Service Representative

TransPerfect Translations International Inc

Tempe, AZ, US
Not specified; not specified; award-winning benefi...
Fully remote
Bilingual in spanish and english
Minimum 1 year financial customer service experience
Minimum 1 year call center experience
The role requires providing quality customer service for financial and banking customers while ensuring the highest level of satisfaction

Job Summary

  • The role requires providing quality customer service for financial and banking customers while ensuring the highest level of satisfaction.
  • Employees receive an award-winning benefits package including medical/dental, 401K, PTO, and access to a state-of-the-art game room.
  • Candidates must be bilingual in both Spanish and English to qualify for this full-time position at the Tempe, AZ location.

Matching Summary

The role requires providing quality customer service for financial and banking customers while ensuring the highest level of satisfaction.

Salary

Not specified; Not specified; Award-winning benefits package including medical/dental, 401K, PTO

Skills & Requirements

Must-have

  • Bilingual in Spanish and English
  • Minimum 1 year financial customer service experience
  • Minimum 1 year call center experience
  • Typing speed of 35 WPM required
  • Ability to multi-task on multiple screens

Nice-to-have

  • Microsoft Office, Outlook, and Excel experience
  • Good mathematical skills
  • Empathy and professionalism with financial calls
  • Strong decision-making and problem-solving skills

Key Requirements

  • High School Diploma or GED
  • Must be 18 years of age or older
  • 1 year financial customer service experience
  • 1 year call center experience
  • 35 WPM typing speed

Work Rights

Not specified

Tailored Resume

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