Customer Representative (dutch - Speaking) - On-site Lp02

Concentrix

Barcelona, Spain
Base: 23,280 euros grosspyear; bonus: up to 1,200 ...
On-site
Proficient or bilingual in dutch
Advanced level english proficiency
Ability to listen to customer needs
Concentrix is seeking a Dutch-speaking Customer Representative for their on-site team in Barcelona. The role involves assisting customers through various communication channels and requires a commitment to excellent service and problem-solving

Job Summary

  • This role involves taking incoming customer contacts via telephone, email, and chat to solve user demands and guide customers through the claims process.
  • The company offers a competitive salary of 23,280 euros gross per year plus up to 1,200 euros in bonuses along with full paid training.
  • Concentrix is a global technology leader powering brands in over 70 countries, offering career growth and a diverse, inclusive workplace culture.

Matching Summary

Match Score: 85

Concentrix is seeking a Dutch-speaking Customer Representative for their on-site team in Barcelona. The role involves assisting customers through various communication channels and requires a commitment to excellent service and problem-solving.

Salary

Base: 23,280 euros gross/year; Bonus: Up to 1,200 euros gross/year; Benefits: Full paid training, referral bonuses, career development programs

Skills & Requirements

Must-have

  • Proficient or bilingual in Dutch
  • Advanced level English proficiency
  • Ability to listen to customer needs
  • Take ownership of call resolution
  • Log call details on management systems

Nice-to-have

  • Working knowledge of IT platforms
  • Experience with Windows and MS Office
  • Curious and willing to learn attitude
  • Diverse background experience
  • Go beyond WOW for customers

Key Requirements

  • Bilingual in Dutch and advanced English
  • Customer care skills required
  • On-site work in Barcelona or Valencia

Work Rights

Not specified

Tailored Resume

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