Base: $21.00 - $22.00 ph; bonus/equity: not specif...
On-site
People-first employee experience
Inspiring customer experiences
Uphold company values
Glossier is seeking a Key Lead for their Brooklyn store, focusing on enhancing customer experiences and fostering an inclusive, people-first culture among employees. The role requires leadership in both front-of-house and back-of-house operations and aims to support Glossier's mission of becoming the Most Loved Lifestyle Brand in the World
Job Summary
Support the overall efforts of the store’s leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers.
Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.
Deeply knowledgeable of business KPIs and responsible for reinforcing communication to the team in a fun and engaging manner.
Matching Summary
Match Score: 85
Glossier is seeking a Key Lead for their Brooklyn store, focusing on enhancing customer experiences and fostering an inclusive, people-first culture among employees. The role requires leadership in both front-of-house and back-of-house operations and aims to support Glossier's mission of becoming the Most Loved Lifestyle Brand in the World.
Salary
Base: $21.00 - $22.00 per hour; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package for full-time positions
Skills & Requirements
Must-have
People-first employee experience
Inspiring customer experiences
Uphold company values
On-floor presence
Operational standards
Nice-to-have
Community building
Joyful work environment
Product knowledge resource
Key Requirements
2+ years of supervisory experience
Retail, customer service, or hospitality background
Flexible schedule including evenings, weekends, and holidays