As the Client Manager focused on Strategic clients, you will be responsible for client satisfaction, retention, and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships
Job Summary
As the Client Manager focused on Strategic clients, you will be responsible for client satisfaction, retention, and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships.
Client Managers serve a dual purpose – advocating for our clients within Charles River; and serving as a trusted advisor and direct point of contact for the client.
You will leverage your sharp organizational and strong interpersonal skills to ensure Charles River continues to deliver exceptional client service experience, while advancing the goals of the organization.
Matching Summary
As the Client Manager focused on Strategic clients, you will be responsible for client satisfaction, retention, and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships.
Salary
$80,000 - $140,000 Annual
Skills & Requirements
Must-have
Front-Office and Middle-Office experience
Trading workflows depth
Client satisfaction and retention
Charles River IMS knowledge
Client strategy alignment
Nice-to-have
Investment management market awareness
Industry trends and news
Key Requirements
BA/BS degree in Finance, Technology or relevant discipline
5 years experience within Financial Services / Software industry
Asset Management experience preferred
Relationship Management or Business Analysis experience preferred