Hsbc Customer Service Officer - In

Amex GBT

India
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Frontline support for business travel queries
Manage hsbc travel operational services
Respond to travel policy inquiries
** Amex GBT is seeking a Customer Service Officer to provide administrative and management support for HSBC travel services, focusing on resolving travel-related queries and enhancing customer experience. The role emphasizes collaboration within the customer service team and offers a supportive and inclusive work environment. **

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • Customer Service Officer dedicated to providing HSBC Services and providing administration and management of the HSBC Travel operational services.
  • Flexible benefits are tailored to each country and start the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.

Matching Summary

Match Score: 75

** Amex GBT is seeking a Customer Service Officer to provide administrative and management support for HSBC travel services, focusing on resolving travel-related queries and enhancing customer experience. The role emphasizes collaboration within the customer service team and offers a supportive and inclusive work environment. **

Skills & Requirements

Must-have

  • Frontline support for business travel queries
  • Manage HSBC Travel operational services
  • Respond to travel policy inquiries
  • Handle supplier complaints and responses
  • Understand HSBC travel platforms

Nice-to-have

  • Collaborate with international peers
  • Support corporate card and expenses
  • Champion inclusion and diversity

Key Requirements

  • Requires authorization to work in India

Work Rights

Not specified

Tailored Resume

Cover Letter