It Support Engineer (m/w/d)

Chanel

Hamburg, Germany
Fully remote
It asset management
It support
Hardware & software management
Manage and continuously optimize all IT equipment, including hardware, software, and asset database maintenance

Job Summary

  • Manage and continuously optimize all IT equipment, including hardware, software, and asset database maintenance.
  • Provide 1st and 2nd level support for end-users, handle hardware/software issues, and manage user accounts and permissions.
  • Benefit from team cohesion, an inspiring company culture, long-term development opportunities, and exclusive employee discounts.

Matching Summary

Manage and continuously optimize all IT equipment, including hardware, software, and asset database maintenance.

Skills & Requirements

Must-have

  • IT Asset Management
  • IT Support
  • Hardware & Software Management
  • License Management
  • 1st and 2nd Level Support
  • Windows and macOS environments

Nice-to-have

  • Innovative IT solutions
  • Excellent service delivery
  • Proactive challenge tackling
  • Inspiring company culture
  • Mobile working options

Key Requirements

  • Completed IT training or comparable qualification
  • Several years of experience in IT Asset Management/Support
  • Experience with Microsoft 365 and ticketing systems
  • Very good German and good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter