Manager, Digital Security

AIA Group

Not specified
Level 3 technical support for iam applications
System health checks and performance monitoring
Incident and problem resolution within iam team
AIA Group is seeking a Manager for Digital Security to provide Level 3 technical support for Identity and Access Management (IAM) applications and their infrastructure. The role involves operational support, incident resolution, and collaboration with internal and external stakeholders to ensure service quality and compliance

Job Summary

  • The role is responsible for providing Level 3 technical support for IAM applications platform and their infrastructure.
  • Candidates will perform day-to-day operations including system health checks, application performance monitoring, backups, and patching.
  • The position requires supporting Change Management, resolving complex incidents, and participating in DR test activities.

Matching Summary

Match Score: 85

AIA Group is seeking a Manager for Digital Security to provide Level 3 technical support for Identity and Access Management (IAM) applications and their infrastructure. The role involves operational support, incident resolution, and collaboration with internal and external stakeholders to ensure service quality and compliance.

Skills & Requirements

Must-have

  • Level 3 technical support for IAM applications
  • System health checks and performance monitoring
  • Incident and problem resolution within IAM team
  • Change management for solution upgrades and patches
  • DR test activities for IAM systems and infrastructure

Nice-to-have

  • Strong teamwork and communication skills
  • Continuous Service Improvement initiatives
  • Experience with global standards and security policies
  • Ability to drive service quality and efficiency

Work Rights

Not specified

Tailored Resume

Cover Letter