Support Technician I

Mass General Brigham Incorporated

Wells Ave, Massachusetts, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Transport and set up technical equipment
Troubleshoot computer and telecom issues
Maintain inventory levels for accessories
The role involves managing and supporting a wide range of technical systems and equipment to ensure secure and efficient operations

Job Summary

  • The role involves managing and supporting a wide range of technical systems and equipment to ensure secure and efficient operations.
  • Candidates will provide technical guidance to peers and troubleshoot issues related to computers, applications, or telecom to minimize disruptions.
  • Mass General Brigham offers competitive base pay ranging from $19.81 to $28.30 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role involves managing and supporting a wide range of technical systems and equipment to ensure secure and efficient operations.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • Transport and set up technical equipment
  • Troubleshoot computer and telecom issues
  • Maintain inventory levels for accessories

Nice-to-have

  • Ability to multitask and prioritize work
  • Good interpersonal and communication skills
  • Professional customer service focus

Key Requirements

  • High School Diploma or Equivalent required
  • 0-1 year customer service experience required
  • Familiarity with Mac OS and Office 365

Work Rights

Not specified

Tailored Resume

Cover Letter