Enterprise Customer Success Manager

Datadog

Jakarta, Indonesia
On-site
Drive new product attachment
Strong customer relationships
Advocate for the customer
Datadog is seeking an Enterprise Customer Success Manager in Jakarta, Indonesia, to foster strong relationships with major clients and drive product adoption. The role requires a customer-centric approach and collaboration across teams to ensure a positive customer experience

Job Summary

  • As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers.
  • Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers.
  • Datadog values people from all walks of life and encourages those passionate about technology to apply.

Matching Summary

Match Score: 85

Datadog is seeking an Enterprise Customer Success Manager in Jakarta, Indonesia, to foster strong relationships with major clients and drive product adoption. The role requires a customer-centric approach and collaboration across teams to ensure a positive customer experience.

Skills & Requirements

Must-have

  • drive new product attachment
  • strong customer relationships
  • advocate for the customer
  • identify customer needs
  • convey product value
  • monitor usage trends

Nice-to-have

  • office culture and collaboration
  • work-life harmony
  • passion for technology

Key Requirements

  • 3+ years in Customer Success or Account Management
  • Manage a wide portfolio of enterprise accounts
  • Experience with Fortune 1000 companies
  • Fluent in written and spoken English
  • Able to travel for customer onsite visits

Work Rights

Not specified

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