Not specified; not specified; comprehensive total ...
4-6 years international customer service experience
Voice channel communication skills
Graduate degree with 55% aggregate marks
The role requires representing the Service Center to deliver timely and accurate customer service across phone and web chat mediums
Job Summary
The role requires representing the Service Center to deliver timely and accurate customer service across phone and web chat mediums.
Employees must adhere to Client Level and internal Service Level Agreements while creating a positive participant experience through knowledge and confidence building.
Alight offers a comprehensive total rewards package including health coverage, retirement plans, continuing education, and a commitment to diversity and inclusion.
Matching Summary
The role requires representing the Service Center to deliver timely and accurate customer service across phone and web chat mediums.
Salary
Not specified; Not specified; Comprehensive total rewards package including health coverage, retirement, vacation, and training
Skills & Requirements
Must-have
4-6 years international customer service experience
Voice channel communication skills
Graduate degree with 55% aggregate marks
Evening or night shift availability
MS Office applications proficiency
Nice-to-have
Excellent verbal and written communication
Strong analytical skills and attention to detail
Ability to articulate complex plans simply
Self-learning and development ownership
Key Requirements
Graduate in listed discipline with >=55% aggregate
4-6 years of International Customer Service Voice experience
No gaps or failures throughout graduation history
Authorization to work without visa sponsorship
Work Rights
Must have work authorization in Employing Country without future sponsorship