Partner with Correspondent Banking Clients and internal lines of businesses to ensure customer funds reach their destination or are retrieved if fraud occurs
Job Summary
Partner with Correspondent Banking Clients and internal lines of businesses to ensure customer funds reach their destination or are retrieved if fraud occurs.
Provide first point of contact support for email and SWIFT correspondence, investigating payment issues and escalating risks or process gaps.
TD is committed to providing fair and equitable compensation, offering a Total Rewards package including salary, health benefits, paid time off, and career development opportunities.
Matching Summary
Partner with Correspondent Banking Clients and internal lines of businesses to ensure customer funds reach their destination or are retrieved if fraud occurs.
Skills & Requirements
Must-have
payment investigation experience
SWIFT messages understanding
risk awareness
attention to detail
process improvement
Nice-to-have
teamwork and best practices
clear communication
persuasive language
active listening
innovative mindset
Key Requirements
Minimum 2 years of professional and relevant experience in payment investigation