Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service role
Facilities management system usage
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing maintenance requests

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing maintenance requests.
  • The University of Arkansas offers a vibrant work environment with benefits including health insurance contributions, tuition waivers, holidays, and retirement programs.
  • The position requires regular, reliable attendance and the ability to maintain collegial and harmonious working relationships.

Matching Summary

The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing maintenance requests.

Salary

Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, retirement contributions

Skills & Requirements

Must-have

  • Customer-facing service role
  • Facilities Management system usage
  • Key inventory administration
  • Switchboard operation
  • Work request evaluation and routing
  • Proactive customer communication

Nice-to-have

  • Good customer service skills
  • Familiarity with Workday
  • Knowledge of Microsoft Office
  • Ability to maintain harmonious relationships
  • Knowledge of accessibility standards

Key Requirements

  • High school diploma or equivalent
  • At least two years of related experience
  • Criminal background and sex offender registry checks
  • Ability to work legally in the United States

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter