Casual Customer Service Officer/ Licence Testing Officer

VicRoads

Pakenham East, Victoria, Australia
$32.42 an hour + 25% loading; not specified; not s...
Deliver registration and licensing services
Investigate and resolve customer enquiries
Resolve customer complaints
VicRoads empowers its people to learn and grow, focusing on impact and innovation, reflecting the diversity of Victoria

Job Summary

  • VicRoads empowers its people to learn and grow, focusing on impact and innovation, reflecting the diversity of Victoria.
  • Key responsibilities include delivering registration and licensing services, investigating customer enquiries, and resolving complaints in a professional and courteous manner.
  • The company offers opportunities for professional and personal development, competitive salary and benefits, and a culture that supports employees to be their best.

Matching Summary

VicRoads empowers its people to learn and grow, focusing on impact and innovation, reflecting the diversity of Victoria.

Salary

$32.42 an hour plus 25% loading; Not specified; Not specified

Skills & Requirements

Must-have

  • Deliver registration and licensing services
  • Investigate and resolve customer enquiries
  • Resolve customer complaints
  • Intermediate computer literacy skills
  • Full valid driver's license

Nice-to-have

  • Positive can-do attitude
  • Keen eye for detail
  • Adaptability, flexibility, and agility
  • Team player
  • Foster clever thinking

Key Requirements

  • Full valid driver's license (not on P Plates)
  • Reasonable travel required

Work Rights

Must be predominantly located in Australia

Tailored Resume

Cover Letter