Customer Care Delivery Specialist In Hr Services With English And French

Alight Solutions

Kraków, Poland
Base: 5,000 pln gross; bonus/equity: 2,000 pln lan...
Hybrid
Excellent english c1 minimum
Excellent french c1 minimum
Provide hr procedure support
Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life

Job Summary

  • Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
  • As a Customer Care Delivery Specialist in HR Services with French and English, your responsibilities will include providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other).
  • We Offer: Salary: 5000 PLN gross; Language allowance: 2000 PLN; Quarterly bonus starting from 750 PLN; Private medical care, life insurance, pet insurance; Benefit platform (MultiSport card, tickets, vouchers, and many more).

Matching Summary

Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

Salary

Base: 5000 PLN gross; Bonus/Equity: 2000 PLN language allowance, quarterly bonus starting from 750 PLN; Benefits: Private medical care, life insurance, pet insurance, Benefit platform

Skills & Requirements

Must-have

  • Excellent English C1 minimum
  • Excellent French C1 minimum
  • Provide HR procedure support
  • Explain online HR systems
  • Investigate complex cases

Nice-to-have

  • Adaptability and attention to details
  • Self-motivation and willingness to learn
  • Work in an international team
  • Great work atmosphere
  • Positive and productive work environment

Key Requirements

  • Experience in Customer Care is a plus
  • Must have work authorization that does not require sponsorship

Work Rights

Must have work authorization that does not require sponsorship

Tailored Resume

Cover Letter