Monitor dealer compliance of global dealer standards
Caterpillar Inc. is seeking a Junior Product Adoption Consultant to support eCommerce initiatives and improve customer engagement through hands-on training and performance monitoring. The role requires a customer-focused individual with strong communication skills and the ability to drive online adoption of digital services
Job Summary
The role supports go-to-market initiatives as a subject matter expert in eCommerce within the DACS Division.
You will provide hands-on eCommerce expertise to customers and dealers through onboarding, enablement, and training initiatives.
Travel up to 40% within the EAME region is required for this fixed-term contract position until December 2027.
Matching Summary
Match Score: 75
Caterpillar Inc. is seeking a Junior Product Adoption Consultant to support eCommerce initiatives and improve customer engagement through hands-on training and performance monitoring. The role requires a customer-focused individual with strong communication skills and the ability to drive online adoption of digital services.
Skills & Requirements
Must-have
Hands-on eCommerce expertise PCC CAT Central
Drive Active Online Customers AOC growth
Monitor dealer compliance of Global Dealer Standards
Support onboarding and training initiatives
Translate insights into actionable recommendations
Nice-to-have
Value selling mindset for business outcomes
Strong relationship management with partners
Critical thinking for informed decisions
Voice of Customer feedback gathering skills
Collaborative approach with Digital Adoption Reps
Key Requirements
Valid Swiss work permit or Swiss/EU-25/EFTA citizenship
No relocation support or visa sponsorship available
Must work onsite five days a week
Work Rights
Must have valid Swiss work permit or Swiss/EU-25/EFTA citizenship