Job Summary

• The Fairmont Gold Supervisor provides personalized luxury service to guests, ensuring high satisfaction and loyalty through managing all aspects of Fairmont Gold operations.
• Employees benefit from a wonderful company culture, a 50% food and beverage discount, discounted rates worldwide, and learning programs designed to sharpen skills.
• The role involves supervising staff, maintaining communication with departments, overseeing food and beverage presentations, and actively participating in guest satisfaction and colleague engagement initiatives.

Matching Summary

Salary

Base: $27.50/hour; Bonus/Equity: Not specified; Benefits: Food & Beverage discount, employee benefit card, learning programs

Skills & Requirements

Key Requirements

• Previous Front Desk Agent experience
• Two years Concierge or Hotel Guest Services experience
• Supervisory or managerial experience preferred
• Degree or Diploma in Hospitality Administration
• Smart Serve certification
• Knowledge of Opera Property Manager software
• Active Les Clefs D’Or membership is an asset

Work Rights