Kundenbetreuer Für Bmw Connecteddrive Digital Services (w/m/div.)

Bosch Rexroth Pty. Ltd.

Leipzig, Germany
On-site
Customer service in automotive sector
German language native level
1st and 2nd level support
You will be the first point of contact for customers facing challenges with booked digital vehicle services and provide possible solutions

Job Summary

  • You will be the first point of contact for customers facing challenges with booked digital vehicle services and provide possible solutions.
  • The position offers good working conditions with long-term employment and various internal development and career opportunities.
  • Employees benefit from diverse training offers, health management programs, and a pleasant working atmosphere including free coffee and tea.

Matching Summary

You will be the first point of contact for customers facing challenges with booked digital vehicle services and provide possible solutions.

Skills & Requirements

Must-have

  • Customer service in automotive sector
  • German language native level
  • 1st and 2nd level support
  • Handling digital vehicle services
  • Use of ticketing tools
  • Communication with technical centers

Nice-to-have

  • Professional and reliable work style
  • Solution-oriented approach
  • Customer-oriented and communicative personality
  • Experience with common IT tools
  • Team leader qualification opportunities

Key Requirements

  • German native language skills
  • Enthusiasm for automotive customer service
  • Quick comprehension skills
  • Experience with information technology
  • No specific formal education required

Work Rights

Not specified

Tailored Resume

Cover Letter