Executive Casino Host

BetMGM

Calgary, Alberta, Canada
Base: $28.85 to $38.46 cadph; bonus/equity: eligib...
Relationship management with high-end customers
Drive casino profitability
Player database management
As an Executive Casino Host, you will drive casino profitability by developing strong long-term relationships with high-end customers and VIPs of our BetMGM brands

Job Summary

  • As an Executive Casino Host, you will drive casino profitability by developing strong long-term relationships with high-end customers and VIPs of our BetMGM brands.
  • Responsibilities include maintaining and establishing relationships with current and potential guests, engaging players to build customer loyalty, and managing all aspects of the relationship with the player.
  • BetMGM offers a comprehensive benefits package including Medical, Dental, Vision, Life, and Disability Insurance, retirement savings plans, and professional development reimbursement.

Matching Summary

As an Executive Casino Host, you will drive casino profitability by developing strong long-term relationships with high-end customers and VIPs of our BetMGM brands.

Salary

Base: $28.85 to $38.46 CAD/hour; Bonus/Equity: Eligible for Annual Incentive Plan and VIP Quarterly Incentive Plan; Benefits: Medical, Dental, Vision, Life, and Disability Insurance, RRSP, TFSA, DPSP

Skills & Requirements

Must-have

  • Relationship management with high-end customers
  • Drive casino profitability
  • Player database management
  • Customer retention and growth
  • Sales and telemarketing
  • Problem solving skills
  • Guest experience ownership

Nice-to-have

  • Industry leading customer service
  • Multilingual preferred
  • Hospitality event participation
  • Culture of belonging
  • Driven and focused talent

Key Requirements

  • Bachelor’s degree or College Diploma preferred
  • Proven experience in gaming or hospitality
  • Computer literate with Excel
  • Excellent communication and telephone etiquette
  • Ability to work independently
  • Gaming Compliance & Licensing Requirements

Work Rights

Lawfully eligible to work in Canada

Tailored Resume

Cover Letter